Your Expert in Corrections Transformation
Our proven approach has helped correctional departments across the nation enhance retention, improve recruitment, reduce recidivism and even decrease employee lawsuits.
FEATURED IN
Sustainable Solutions
for recruiting, building & retaining exceptional teams
Â
At The Carden Group, we believe that organizations improve when people improve — and that philosophy has been a driving force behind our proven success in the corrections industry.Â
With years of hands-on experience, partnering alongside the top experts in this industry and working with correctional leaders and their teams, TCG has developed customized, people-first solutions that directly address the unique challenges of the corrections field.
WORK WITH TCGRECOGNIZED AS AN
INDUSTRY LEADER
Our work has been recognized by the International Association of Correctional Training Personnel, earning the Commercial Program Award for our partnership with the Missouri Department of Corrections and the implementation of The Corrections Way.
How We Drive Results
We take a strategic, hands-on approach to creating long-term impact in corrections. Our proven framework ensures clarity, alignment and sustained success.
Vision & Alignment
TCG fosters cultures of excellence by collaborating with key stakeholders to identify challenges and opportunities that enhance the employee experience.
Organizational Insights
We assess leadership dynamics and team interactions across all levels and facilities, actively listening to develop solutions that address each organization’s unique challenges.
Customized Solutions
As a trusted partner and business advisor, we create tailored, results-driven programs — not off-the-shelf solutions —helping clients achieve and surpass their goals.
Team Development
We equip teams with practical skills, reinforce learning through real-time application and foster shared experiences that sustain long-term success.
Ongoing Support
TCG advisors help teams apply new skills, assess effectiveness and facilitate best-practice sharing to ensure continuous improvement organization-wide.
Sustainability
Strong team members become subject matter experts, ensuring skills are embedded in the organization's DNA so progress continues independently of TCG.
Success Stories:
Real Impact in Corrections
Idaho Department of Correction (IDOC)
The Challenge:
After the COVID-19 pandemic, IDOC faced high turnover, employee burnout, low morale and recruitment struggles.
Our Solution:
âś” Held vision meetings with key stakeholders to create a roadmap for success.
âś” Conducted deep cultural assessments to understand challenges and areas for growth.
âś” Developed and implemented customized leadership training for staff at all levels.
âś” Provided ongoing coaching and reinforcement to sustain improvements.
IDOCÂ Results:
67%
improved retention
year over year
16%
reduction in application drop-out rate
4,100
applications leading to
800+ new hires
43%
of employees said culture improved in just 6 months
8-day
reduction in time-to-hire
20,000+
recruitment leads
15:1
return on investment (ROI)
Missouri Department of Corrections (MDOC)
The Challenge:
In 2017, MDOC’s new director had a vision to set the standard for excellence — starting with the employees. The organization needed a major cultural shift to improve communication, engagement and leadership effectiveness.
Our Solution:
âś” Partnered with MDOC to launch The Corrections Way, a multi-year cultural transformation initiative.
âś” Delivered real, actionable leadership strategies that staff could apply immediately.
âś” Strengthened communication, recognition and conflict resolution practices, resulting in stronger working relationships and greater engagement.
MDOCÂ Results:
238
COs hired in 7 months
35%
increase in 180-day CO retention
10%
decrease in employee
call-ins
11%
decrease in
"no-call, no shows"
22-33%
reduction in mandatory overtime
92%
decrease in employee lawsuits filed
39%
increase in engagement
42%
increase in opinion of leadership
Why Partner With TCG?
With a proven track record in corrections, TCG delivers real, measurable results by focusing on leadership, culture and workforce development. Our approach creates lasting change that improves retention, engagement and overall performance.
Proven Track Record
Our customized solutions have transformed corrections agencies across multiple states.
Sustainable Impact
We embed strategies into your organization so improvements last long after our engagement.
People-First Approach
We understand that the key to better outcomes in corrections starts with investing in people.
Award-Winning Methods
Recognized at the national level for excellence in correctional leadership development.
You'll Be In Great Company
Correctional agencies across the country have worked with TCG and our partners to transform their culture, improve retention and develop stronger leaders. From coast to coast, our proven approach has driven measurable results, empowering teams to thrive and create lasting impact.
“They helped us dial down on the key concepts of an overall cultural improvement plan that focuses on the people.
We have been truly blessed by our partnership with The Carden Group, and we are very excited about the new heights we can reach as an agency.”
Liz Neville
Idaho Department of CorrectionÂ
"Exceptional experience, outstanding support.
Due to the investment in our people, we are communicating with more transparency, gaining alignment and have created the momentum necessary to propel us forward. Thank you for an exceptional experience, outstanding support and the many tools that you all provided!"
W. Kirby Saunders
Orange County Emergency Services
"Chad and TCG were game-changers for us!
They explored our needs, tailored tools exactly for us and truly helped us learn how to transform a culture. Total transformation resulted!”
Anne Precythe
Missouri Department of Corrections
"By implementing The Carden Group’s strategies, skills and techniques
the Pendleton Juvenile Facility has realized a reduction in the vacancy rate from 64% down to an astounding 8%."
Molly McCurdy
Indiana Department of Corrections
"Training with The Carden Group is something I will never forget.
Initially, when I was called to take the class, I was a bit skeptical at first, but the instructors, the curriculum they went over allowed me to learn more about myself and how to effectively communicate and work with various styles and personalities."
Janay Edmonds
Indiana Department of Corrections
"I have never felt as positive and optimistic about my chosen profession as I do right now.
Everywhere I look, I see people who care about their job, about each other and about the residents under our care. I know from experience that in this line of work, we can’t fake caring. You either care or you don’t, and man, I feel it right now, and I owe a lot of that to TCG."
Sgt. Brian Crowl
Idaho DOC
Work with Us
Ready to transform your organization with a leadership framework tailored to your unique needs? Experience The Carden Way and empower your team to reach new heights. Let's get started today.
GET STARTED