The Carden Group continually receives high marks and is highly sought after both in the U.S. and around the globe. Improving people performance and building internal cultures of excellence; continually growing and enhancing to keep up with demand. We ensure all our clients get a customized experience based on their needs. TCG approaches every project with enthusiasm unmatched anywhere in the industry. We welcome every opportunity!
What Are The Results?
Our clients and your people have a very positive experience, we make it relevant, motivating, challenging and applicable to what you do every day.
Skills, attitudes and behaviors inside your company will improve. The benefits show up at work and in life where you will get better results.
Because of our follow-up phase your organization will learn how to sustain the momentum created by the project. The results are woven into the fabric of your operations.
The Return on Investment includes improvement in:
- Customer Service
- Customer/Client Retention
- Employee Retention
- Employee Attitudes
- Employee Performance
- The Bottom Line
- At DIRECTV absenteeism was reduced by 75%, new hire attrition was reduced 85% and average sales increased 12% per hour
- At Morgan and Stanley new hire retention (going into the third year) increased 15% creating a saving of $112 million annually
- At Maly’s Beauty Distributor revenues grew from $115 million to $250 million
- At Farmers Insurance employee retention went 71% to 80% and new hire attrition was reduced by 90%
- Travelocity generated nearly $19.4 million in incremental revenue over five months as the company realized a return of $298.00 for every $1.00 invested in the program
- At UBS client retention was increased by 73%