Through years of experience, in a variety of businesses, our knowledgeable team offers customized development programs to help dramatically improve your people. Our expert coaches will engage, with enthusiasm, to effectively transfer knowledge and skills; making a real impact in your business or organization.
- Develop a consistent overall leadership process.
- Understand how to set goals with your team and manage them effectively.
- Understand how to listen and uncover opportunities for individual and team improvement.
- Improve your ability to transfer skills to your team members.
- Learn to give timely and meaningful feedback.
- Learn the art of accountability.
- Learn how to help your team member become more successful.
- Discover the habits of top sales producers.
- Understand the best ways to communicate your products and services.
- Learn how to effectively and efficiently prospect for new clients.
- Develop skills to conduct an understanding meeting with prospects that enables you to create a connection, understand wants, needs and motives, and move forward.
- Learn how to present solutions that excite your prospects and lead to new relationships.
- Learn how to resolve the most common objections.
- Further develop your ability to use supporting evidence in your sales efforts.
- Learn how to exceed the expectations of every customer.
- Discover ways to resolve every customer’s situation at the initial point of contact.
- Identify and address what your customer needs to be satisfied without pointing blame.
- Find ways to control interaction with customers.
- Acquire skills to manage customer issues efficiently, reducing time spent and giving you the opportunity to service more customers.
- Learn to become more effective at diffusing angry customers.
- Learn how to convert more service issues into sales opportunities.
- Learn how to plan and build confidence for a presentation.
- Develop an introduction that sets the stage and engages your audience.
- Identify ways to support your key points.
- Learn how to get the audience involved.
- Discover ways to tie up the end of your presentation and leave the audience with action steps.
- Learn how to greet and build rapport with customers.
- Discover how listening helps retain customers.
- Learn how to use value options & questions to create reasons for customers to stay.
- Discover how to sell value before incentives to get customers to stay.
- Understand how to resolve issues in an amicable way.
- Understand how to leave your customer encouraged and happy about staying.